Connect cross-platform accounts & identity management
The uploader saves a local file when uploading, which has a suffix of .upload. If an upload fails and this file does not get cleaned up, it will be in the way of any future uploads. In this case, delete the file and try again.
Lobby is the service that serves parties and matchmaking. Other than those, the Lobby service also serves the Presence service, Friend service, and Chat service. Refer to this document for more information.
AccelByte is considered a 3rd party service from the perspective of platform providers such as XBox, PSN, and Steam or Epic online stores. Because of this, AccelByte has no control over how friend invites are handled in such platforms. What Accelbyte does provide is an API (opens new window) to lookup AccelByte User IDs using the platform user ID that is obtained from the platform providers.
Cross platform invites are currently out of reach for AccelByte. In this case, please use AccelByte IDs for friend invites.
Dedicated servers refer to the servers or VMs that are spawned to run server binaries. Sessions refer to the match sessions that are created by the Matchmaking service when players are matched together. They could almost be used interchangeably, but they do have subtle differences.
There are multiple ways of approaching this, but AccelByte suggests the two following methods: Method 1:
With regards to serving your users, we do not provide a ”Customer Service” service.
With regards to tools, we support SSO integration with ZenDesk. This lets customer service navigate between ZenDesk and the AB Admin Portal seamlessly to perform their tasks. AB can also integrate any other tools upon request.